There are a lot of good reasons to use spreadsheets. They are easy and quick to develop, and everyone knows how to use them. So we ask "Why throw out the baby with the bathwater?"

It might be a little trite to say, but when automating a PDF form or trying to digitize your processes, you must be able to produce the PDF filled in at the end of the process. In other words, "It's not over until the Lady Sings!"

If you are using ServiceNow and looking at how to generate good-looking PDFs, you know there are some solutions in the Community Share and something already built into ServiceNow. So why would you consider a commercial product when there is something "free" already there?

UXstorm is a U.S. Federal first company and around 80% of our business is to the U.S. Government. If you are in the U.S. Government, then you know that purchasing a product is not as simple as just issuing a purchase order. There are many considerations unique to the U.S. Government.